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|  | | Innovation is like making a sand pile: keep adding sand until you get an avalanche. The Dutch culture is good at making avalanches, writes Carel van der Poel, but not so much at making the most of them. | | |  | | Process automation may result in an unwieldy, impossible-to-change IT landscape. To avoid this, companies need to embrace at least two principles: modularization and continuous investment. | | |
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