Frequent Asked Questions

  1. Where can I find my membership number?
  2. I have a free membership; how can I become a member?
  3. I live abroad; can I also become a member of Bits&Chips?
  4. When do I receive an invoice of my (paid) membership?
  5. How do I inform about a change of address?
  6. Does my membership automatically stop?
  7. How can I cancel my membership?
  8. I did not receive Bits&Chips. How and when will I get it?
  9. Bits&Chips has been delivered damaged. Can I get a new one?
  10. I have a question/comment for the editors. Where can I send it to?
  11. How many issues do I receive per year?
  12. Why is Bits&Chips no longer a Dutch publication?

1. Where can I find my membership number?
You can find your membership number on the address bearer of the magazine. The number is printed above your (company) name (e.g. 12345).

2. I have a free membership; how can I become a member?
With a free membership you will only receive the printed magazine. To take advantage of all the benefits of a membership, you can easily request this via our website or via info@techwatch.nl. We then terminate the current membership and we will activate your premium membership.

3. I live abroad; can I also become a member of Bits&Chips?
Even if you do not live in the Netherlands or Belgium, you can still become a member of Bits&Chips. You receive the digital magazine for the regular membership fee of € 59,- per year. If you also want to receive the magazine in printed form, we are forced to charge a higher rate of € 210,- per year due to the higher shipping and handling costs. This applies to both a premium membership and a company membership. You can apply for a membership via info@techwatch.nl.

4. When do I receive an invoice of my (paid) membership?
When closing your membership, you will pay it a year in advance with iDeal. You will receive the following invoice the month before the start of a new membership period.

5. How do I inform about a change of address?
You provide your new address via info@techwatch.nl or +31 (0) 24 350 3532. Due to our frequent appearance, it may happen that our magazine is just being processed or printed at the time of your notification and it takes a few weeks before you receive Bits&Chips at your new address.

6. Does my membership automatically stop?
No, unless explicitly stated otherwise, all memberships that you have are until cancellation and are automatically extended. The cancellation period is 2 months after the first year.

7. How can I cancel my membership?
The cancellation period of a membership is 2 months, after the expiry of the first year. You can cancel by mail, telephone or e-mail.
Techwatch bv
Bits&Chips
Transistorweg 7 H
6534 AT Nijmegen
The Netherlands
0031 24 3503532
info@techwatch.nl

8. I didn’t receive Bits&Chips. How and when will I get it?
You can submit your complaint to the membership administration (info@techwatch.nl) and Bits&Chips will be delivered within 3-5 business days. We provide these services to all paying members.

9. Bits&Chips has been delivered damaged. Can I get a new one?
You can submit your complaint to the membership administration (info@techwatch.nl) and Bits&Chips will be delivered within 3-5 business days. We provide these services to all paying members.

10. I have a question/comment for the editors. Where can I send it to?
You can send your questions and comments to redactie@techwatch.nl.

11. How many issues do I receive per year?
Bits&Chips is published 8 times a year.

12. Why is Bits&Chips no longer a Dutch publication?
The change from Dutch to English is driven by two major trends. The first being a large influx of expats that have flocked to Belgium and the Netherlands thanks to the global success of their high tech companies and research institutes. The second trend is that of Belgian and Dutch high tech companies becoming more export driven. Bits&Chips is seeking to capture a diverse and international audience for them.

You can read more about this in the following article: Bits&Chips is reaching out to an international audience