Frequent Asked Questions
- Where can I find my membership number?
- How can I read the complete article?
- I live abroad; can I also become a member of Bits&Chips?
- When do I receive an invoice of my (paid) membership?
- How do I inform about a change of address?
- Does my membership automatically stop?
- How can I cancel my membership?
- I did not receive Bits&Chips. How and when will I get it?
- Bits&Chips has been delivered damaged. Can I get a new one?
- I have a question/comment for the editors. Where can I send it to?
- How many issues do I receive per year?
- Why is Bits&Chips no longer a Dutch publication?
- Where can I find the terms and conditions?
1. Where can I find my membership number?
You can find your membership number in My Account or on the address bearer of the magazine. The number is printed above your (company) name (e.g. 12345).
2. How can I read the complete article?
To get access to all website content, including the archive, you have to have a paid membership to Bits&Chips. With a free subscription you only receive the newsletter and printed magazine. To take advantage of all the benefits of a paid membership, you can easily request this via our website.
3. I live abroad; can I also become a member of Bits&Chips?
If you live in Belgium, it is possible to request a membership. Even if you do not live in the Netherlands or Belgium, you can still become a member of Bits&Chips. You receive the digital magazine for the regular membership fee. If you also want to receive the magazine in printed form, we are forced to charge a higher rate depending on your country due to the higher shipping and handling costs. This applies to all memberships. You can apply for a membership via info@techwatch.nl.
4. When do I receive an invoice of my (paid) membership?
When you aleady were a member of Bits&Chips before 14 May 2021 you will receive an invoice for the year 2021. All new members (as of 14 May 2021) that will apply for a paid membership, will pay their membership period via iDeal. Your membership will be automatically renewed.
Business memberships will be invoiced.
5. How do I inform about a change of address?
You provide your new address via your account. You have access to your account via your email. In case you have problems with changing your addresss or accessing your account, contact us via info@techwatch.nl or +31 (0) 24 350 3532. Due to the time between printing en and delevering the magazine, it may happen that our magazine is just being processed or printed at the time of your notification and it takes a next edition before you receive Bits&Chips at your new address.
6. Does my membership automatically stop?
No, a membership will be tacitly extended by one year or month (depending on your choice of subscription) at the current membership price, unless the member has canceled the membership via My Account with due observance of a notice period of at least 1 month after the first period of the Membership
7. How can I cancel my membership?
The cancellation period of a membership is 1 month, after the expiry of the first period. You can cancel via your account, or by mail, telephone or e-mail.
Techwatch bv
Bits&Chips
Kerkenbos 1001
6546 BB Nijmegen
The Netherlands
0031 24 3503532
info@techwatch.nl
8. I didn’t receive Bits&Chips. How and when will I get it?
You can submit your complaint to the membership administration (info@techwatch.nl) and Bits&Chips will be delivered within 3-5 business days. We provide these services to all paying members.
9. Bits&Chips has been delivered damaged. Can I get a new one?
You can submit your complaint to the membership administration (info@techwatch.nl) and Bits&Chips will be delivered within 3-5 business days. We provide these services to all paying members.
10. I have a question/comment for the editors. Where can I send it to?
You can send your questions and comments to redactie@techwatch.nl.
11. How many issues do I receive per year?
Bits&Chips is published 8 times a year, of which 3 editions in print in 2021.
12. Why is Bits&Chips no longer a Dutch publication?
The change from Dutch to English is driven by two major trends. The first being a large influx of expats that have flocked to Belgium and the Netherlands thanks to the global success of their high tech companies and research institutes. The second trend is that of Belgian and Dutch high tech companies becoming more export driven. Bits&Chips is seeking to capture a diverse and international audience for them.
You can read more about this in the following article: Bits&Chips is reaching out to an international audience
13. Where can I find the Terms & Conditions
The terms and conditions of Bits&Chips can be found here via this link: Terms & Conditions